If you are registered with booking.com you can now automate availability, rates and bookings by interfacing your iBex account (Channel Manager, Online Plus and PMS plans only) to booking.com. Click here for more information on listing with booking.com.
V3 users click here for alternative connection instructions.
Set up the connection yourself using our self help instructions below or click here to request your Seekom account manager to setup for you (in which case a one off fee of $25* + gst applies). If requesting setup by your Seekom account manager you will still need to complete step 1 below.
* Fee may vary if service provided by a Seekom reseller.
Notes:
Booking.com requires gross rates to be provided.
Base room rate only is transmitted to booking.com. Any changes to extra/adult child prices must be maintained directly at booking.com.
If you wish to transmit a single rate (or a base room rate for just one person) to booking.com, then the rate in Seekom iBex must be set to a minimum and maximum of 1 person.
By default booking.com does not activate single use room rates - this will have to be requested of booking.com if required.
You must notify booking.com how you require to receive notification of cancellation of any bookings made at booking.com prior to interface to Seekom iBex.
Booking.com will generate an enquiry to Seekom iBex for amendments to bookings which you will need to action manually.
| Step |
Action |
| 1 |
Contact your local booking.com account manager to request the xml connection agreement. Click here for booking.com offices and contact details.
Booking.com will send xml login codes on to Seekom who will send direct to you if you have requested self setup (we will assume this unless advised otherwise). Booking.com will require you to activate and confirm successful connection the same day as receipt of login codes so please do not an initiate a request before being ready.
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| 2 |
Login to your iBex account.
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| 3 |
Select 'Regd Users' from User Maint Menu.
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| 4 |
Scroll to bottom of screen and click 'New' button.
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| 5 |
Select Booking.com as a 'Seekom ODN Agent.
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| 6 |
Set 'Room User Group' as required.
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| 7 |
Set 'Room Rate Value' as required.
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| 8 |
Set 'Extras User Group' as required.
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| 9 |
Set 'Extras Rate Value' as required.
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| 10 |
Click 'Save' button (towards bottom of screen).
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| 11 |
Using xml login details provided by Booking.com, substitute '9999xml' and '5678abc' in below link to obtain your booking.com room IDs.
https://supply-xml.booking.com/hotels/xml/rooms?xml=<request><username>9999xml</username><password>5678abc</password></request>
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| 12 |
Using xml login details provided by Booking.com, substitute 9999xml and 5678ab in below link to obtain your booking.com rate IDs.
https://supply-xml.booking.com/hotels/xml/rates?xml=<request><username>9999xml</username><password>5678abc</password></request>
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| 13 |
Select 'Property' from the 'Admin' menu.
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| 14 |
Scroll down and click 'XML Agents' button.
Remote Service Control Panel screen will open
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| 15 |
At 'Available Services' field select Booking.com.
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| 16 |
Check 'Enabled' field.
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| 17 |
Replace Remote Property ID with booking.com Hotel ID.
This is likely to be the same as your xml login with 'xml' omitted.
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| 18 |
At 'Notify Errors' field enter your email address.
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| 19 |
Enter your booking.com xml login ID at Remote Operator ID field.
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| 20 |
Enter your booking.com xml password at Remote Password field.
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| 21 |
It is recommended 'Stop Emails' are set as:
* Operator - not checked
* Property - checked
* Customer - checked
* Agent - checked
* 3rd Party - checked
* Disable Auto - not checked
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| 22 |
Set 'Allocation Handling field as required.
This is only relevant if you will be mapping a single room type from iBex to multiple room and/or rate types at booking.com.
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| 23 |
Set field 'Min Stay Handling' as required.
Relevant options for booking.com are:
First Available - if you are setting up one to one room type mapping only and merely wish booking.com to operate to lowest min stay pricing.
Specific Minstays - if you wish to map a specific min stay duration pricing to booking.com and/or will be mapping one room type in Ibex to multiple rooms/rates at booking.com.
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| 24 |
Complete each room mapping row as follows:
* Remote room ID - enter as obtained in step 11
* Rate Name - Select as required
* Remote rate ID - enter as obtained in step 11
* Request - we recommend this is set as 'Unavailable'
To map an iBex room type to further room types/rates at booking.com To Go click '+'
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| 25 |
Check 'Re-Synch on Save' and click 'Save' button.
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| 26 |
Wait a few minutes and click 'View Log' hyperlink (coloured blue).
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| 27 |
If you have performed the connection successfully your will see OK messages for inventory & rates uploaded. See example below.
| 2009-05-22 11:24:02 |
11:24:01 BCOM, bookcom, abchotel, 1234: NotifyRates([20133,20132], 2009-05-21, 2009-06-21);
11:24:01 OK |
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| 2009-05-22 11:22:46 |
11:22:44 BCOM, bookcom, abchotel, 1234: NotifyInventory([9796,9795], 2009-05-21, 2009-06-21);
11:22:45 OK |
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If you experience any difficulty we recommend you request your Seekom account manager to setup for you.
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After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to booking.com. Click here for instructions.
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